YOUR COMPENSATION CLAIM FOR CAR FINANCE MIS-SELLING

Thank you for providing the relevant details for your potential PCP complaint(s). We will review your application shortly to make sure that all the necessary information has been received. If we require any additional information, we will contact you in due course.

We will then send a letter of complaint to your lenders to establish if you are entitled to compensation. We estimate that it would take up to four months for your lender to respond to your complaint. If the lender does not uphold your complaint, we may refer the matter to the Financial Ombudsman Service for a further assessment.